Delivery, Shipping & Return Policy


DELIVERY POLICY

1. Delivery is available in the 4 Boroughs of NYC ONLY :
    (
Manhattan, Queens, Brooklyn, and The Bronx)

2. $2.95 delivery surcharge applies. 
    (Free delivery on orders over 4 quantities)

3. We deliver on Tuesday, Wednesday, and Thursday.

4. Make sure to refrigerate the package upon receipt ASAP!

5. If you are not able to receive your order on the estimated time, please contact us at
    order@kyleskimchi.com in advance to reschedule. 

 

SHIPPING POLICY

1. Ship to other NY areas and other States in WINTER ONLY*

2. Ship via USPS Priority Mail (1 to 3 business days).

3. Ship on Mondays, and Tuesdays only to ensure freshness of your package.

4. Make sure to refrigerate the package upon receipt ASAP!

5. FREE SHIPPING on orders over 6 quantities. 

6. If you are not able to receive your order on the estimated time, please contact us at 
    order@kyleskimchi.com in advance to reschedule. 

 

RETURN POLICY

1. If you are not satisfied with the product of Kyle's Kimchi for any reason, let us know
   within 14 days upon 
receipt. We will re-deliver a replacement or return your money
   back. Help us know how we can serve you the best!